Our Crew

The people who'll actually show up.

Tidy Energy is two crews working together. Our team runs the customer side. Our accredited install partner network runs the install side. You get one point of contact from consult to switch-on, and accredited installers doing the physical work.

  • One point of contact, start to finish
  • SAA-accredited installers + VEU Accredited Providers
  • Local Australian crews, no overseas call centre
Illustration of a Tidy Energy customer service crew member shaking hands with an accredited install partner, showing the two-team partnership
Two teams, one tidy job

Who does what.

The Tidy Energy team

Everything that touches you as a homeowner:

  • Your first call and free phone consult
  • Itemised quote, plain-English maths
  • Incentive paperwork done for you
  • Install day booking + coordination
  • Post-install support and warranty follow-up

When you ring 1300 451 322, you're talking to us. Not an overseas call centre.

Our accredited install partner network

The install side, on the tools:

  • Physical install of solar, battery, EV, HVAC, hot water heat pumps
  • Solar Accreditation Australia (SAA) accredited installers on the roof
  • VEU Accredited Providers in Victoria (state equivalents elsewhere)
  • A-Grade electricians for switchboard + EV
  • Sweep-up before they drive off

The specific accredited install partner assigned to your job is confirmed on your itemised quote.

How the roles split

The exact handoff.

 
Tidy Energy
Install partner
First contact and phone consult
Itemised quote and finance options
Physical install of solar, battery, EV, HVAC, hot water
SAA accreditation for the install
VEU Accredited Provider for the incentive (VIC)
Post-install support and warranty coordination
Let's get you tidy

Same crew, start to finish.

Get your tidy quote. Meet the crew that'll actually show up.

Get my tidy quote
Book your free tidy walkthrough