Eligible homes
Owner-occupied and rental homes across Victoria are eligible, provided the address hasn't already received the same VEU-eligible upgrade. Incentive values depend on your postcode and the system being replaced.
A heat pump hot water system uses the same principle as a fridge in reverse. It pulls warmth out of the air and moves it into your water tank. Running cost drops around 60-75% versus gas or old electric storage. Victorian homes get the Victorian Energy Upgrades program incentive stacked on top.

A gas or old electric-storage hot water system is one of the biggest energy costs in a Victorian home, often the second biggest after heating. A heat pump uses roughly one-third the electricity of an electric-storage unit for the same amount of hot water. Off your own solar during the day, that number gets closer to zero.
Owner-occupied and rental homes across Victoria are eligible, provided the address hasn't already received the same VEU-eligible upgrade. Incentive values depend on your postcode and the system being replaced.
Every install is delivered by our vetted install partner network, an Accredited Provider under the VEU program. Tidy Energy is the channel partner, not the accredited retailer.
170-200L for 1-2 people, 250-280L for a family of 3-4, 300L+ for a large household. Sized on your actual usage, not a marketing tier.
Before you commit, your itemised quote shows the retail price, the government-backed incentive, and your final out-of-pocket. No verbal promises.
Heat pump hot water install is delivered by our vetted install partner network, a VEU Accredited Provider under the Victorian Energy Upgrades program. All hardware is on the Clean Energy Council Approved Products List where applicable.
The team was professional, helpful, and easy to deal with throughout the entire process. They explained everything clearly and kept me informed every step of the way. The installation went smoothly and was completed efficiently.
I truly appreciate all the assistance they provided with my queries. Their customer service was outstanding — they guided me through the entire process from start to finish and exceeded my expectations.
I had a great experience with Tidy Energy. The service was reliable, the setup process was straightforward.
I had a great experience with Tidy Energy. The team was professional, friendly, and responsive throughout the entire process. They explained everything clearly, kept me informed, and made the experience smooth and hassle-free. Highly recommend to anyone looking for a reliable and trustworthy energy company.
I had an excellent experience with Tidy Energy. Their team was professional, knowledgeable, and responsive throughout the entire process. They provided reliable service, communicated clearly, and made everything simple and stress-free. It's refreshing to work with a company that truly values its customers and delivers on its promises.
Outstanding service from start to finish! The installers were courteous, knowledgeable, and worked very efficiently. They made sure everything was installed properly and left the area clean afterward. I really appreciate how easy the whole process was. Thank you for providing such excellent service!
From the initial consultation to the final installation, the team was professional, knowledgeable, and efficient. They took the time to explain everything clearly, answered all questions, and made the entire process smooth and stress-free.
The team was professional, helpful, and easy to deal with throughout the entire process. They explained everything clearly and kept me informed every step of the way. The installation went smoothly and was completed efficiently.
I truly appreciate all the assistance they provided with my queries. Their customer service was outstanding — they guided me through the entire process from start to finish and exceeded my expectations.
I had a great experience with Tidy Energy. The service was reliable, the setup process was straightforward.
I had a great experience with Tidy Energy. The team was professional, friendly, and responsive throughout the entire process. They explained everything clearly, kept me informed, and made the experience smooth and hassle-free. Highly recommend to anyone looking for a reliable and trustworthy energy company.
I had an excellent experience with Tidy Energy. Their team was professional, knowledgeable, and responsive throughout the entire process. They provided reliable service, communicated clearly, and made everything simple and stress-free. It's refreshing to work with a company that truly values its customers and delivers on its promises.
Outstanding service from start to finish! The installers were courteous, knowledgeable, and worked very efficiently. They made sure everything was installed properly and left the area clean afterward. I really appreciate how easy the whole process was. Thank you for providing such excellent service!
From the initial consultation to the final installation, the team was professional, knowledgeable, and efficient. They took the time to explain everything clearly, answered all questions, and made the entire process smooth and stress-free.
A local Tidy specialist will call within one business hour to confirm your eligibility and system size. Free. No obligation.
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